LOS ANGELES – CarParts.com, Inc. (NASDAQ: PRTS), an established online retailer of automotive parts and accessories, has introduced a up-to-date CarParts+ membership program designed to enhance the online shopping experience for vehicle maintenance products and services. The program is available for an annual fee of $79 and combines a suite of benefits including roadside assistance, shipping incentives and premium customer service.

CarParts+ members will have access to 24/7 roadside assistance, including services such as 25km towing, battery charging, tire replacement, vehicle location service and emergency fuel delivery. The program also offers free shipping on over half a million eligible products and doubles the returns window, extending it from the standard 30 days to 60 days for online returns. Additionally, membership comes with VIP customer support, including a dedicated phone line and chat support for faster assistance.

CarParts.com’s Senior Director of Customer Experience, Aurelia Pollet, highlighted the convenience that CarParts+ aims to provide to customers, stating that the program aims to support vehicle owners by offering the necessary tools and support to keep their vehicles in good condition.

This CarParts.com initiative reflects the company’s commitment to innovation and customer-centric service. Combining various benefits into one membership, CarParts.com offers a one-stop solution for car owners looking for a streamlined and rewarding approach to managing their automotive needs.

The launch of CarParts+ builds on a press release and is the company’s latest effort to meet the evolving demands of the online auto parts market.

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